DRY HANDS

Handmade Sports Bras

Handmade Booty Shorts and High Waisted Shorts

 

Sweatpants

Crop Top Hoodie

Crew Neck Sweatshirt 

 

 

 

 

 

 

Do you ship outside of Canada?

We’ve currently paused shipping to the United States due to tariffs. Once those restrictions are lifted, we look forward to resuming service.

In the meantime, we continue to ship to Europe. Please note: Any duties or taxes upon delivery are the responsibility of the customer.

What is your return policy?

Please refer to our full return policy for details on eligibility, conditions, and procedures.

What if I don’t see my size? Do you take custom size orders?

If your size isn’t listed, we keep requests on file and do our best to accommodate future inventory. At this time, we do not offer custom sizing.

What if I don’t see the item I want in-stock?

If an item isn’t available, it may be in the process of being restocked—or it may be discontinued. Feel free to reach out for updates. 

Do you sell in-store or just online?

We’re primarily an online brand, but we do offer local pick-up at my mom's store called      In Good Time (951 Queenston Rd, Stoney Creek, Ontario). You’ll also find us popping up at studios and events—bringing our collection directly to the dance community.

I’m local from Hamilton, can I pick up my order vs having it shipped?

Yes! You can pick up your order at my mom's store called In Good Time during regular business hours:

Monday–Friday: 10am–5pm

Saturday: 10am–4pm

Sunday & Holidays: Closed

Once your order is ready, you’ll receive a confirmation email. If it hasn’t been picked up within 2 days, we’ll send a reminder. Please note: It is the customer’s responsibility to collect their order during shop hours.

Can I put an item on hold?

Unfortunately, we do not offer holds at this time.

I’m ordering as a gift, do you offer gift receipts?

Yes! Just let us know at checkout or via email, and we’ll include a gift receipt with your order.

Do you take heel order requests?

Yes, we do! We offer custom heel orders through PleaserUSA.com. To place a request, please email us at dresstodance1@gmail.com with the following details:

SKU number

Color

Size

We’ll confirm availability and guide you through the next steps.

What is your turn around time for deliveries or shipping?

Please allow 2–5 business days for order processing. Shipping times vary depending on location and postal service efficiency—most domestic orders arrive within 2–14 business days.

What payment methods do you accept?

We accept a variety of secure payment options, including debit, credit, e-transfer, shop and PayPal. Please note: If paying by e-transfer, your order will be processed once payment is received.

Order Processing & Local Pick-Up Orders are processed and shipped within 2 to 5 business days.

Please note: Local delivery is no longer available. If you're local, you're welcome to pick up your order at:

📍 In Good Time 951 Queenston Road, Stoney Creek, Ontario

Pick-Up Hours:

Monday to Friday: 10am – 5pm

Saturday: 10am – 4pm

Sunday & Holidays: Closed

Once your order is ready, you’ll receive a confirmation email. If it hasn’t been picked up within 2 days, we’ll send a reminder. Please note: It is the customer’s responsibility to collect their order during shop hours.

Return & Exchange Policy – 5 Days

We want you to love your purchase. If you're not completely satisfied, eligible items may be returned within 5 days of receiving your order.

Please note: If your return is approved, the original payment will not be refunded. Instead, a store credit will be issued to your account for future purchases. Make sure you have an active account before initiating a return.

Return Guidelines

• Items must be in original condition with all tags attached.

• Store credit is issued after inspection of returned items.

• Items that are worn, damaged, or missing tags are not eligible for return.

• Customers are responsible for return shipping costs.

• Original shipping fees are non‑refundable.

Exchanges & Returns

• Exchanges are accepted only for items in new condition with tags intact.

• Exchanges apply to full‑price items only.

• Sale and clearance items—including promotions such as Black Friday, 12 Naughty Nights, Christmas, Boxing Day, or any other promotional sale—are final sale with no exchanges or returns.

• Special orders of Pleaser heels and boots are non‑refundable.

• Gift cards are non‑refundable.

Additional Information

• A $10 restocking fee may apply per item.

• All merchandise is carefully inspected before shipping or delivery.

Need Help?

To initiate a return or ask questions, email Laura at dresstodance1@gmail.com with the subject line: Placing Order.